Technical Writer

TechComm · Montreal, Quebec
Department TechComm
Employment Type Full-Time
Minimum Experience Experienced

Genvid is pioneering Massively, Interactive Live Events (MILEs) as a huge new category of transmedia. We provide the unique technology and services that enable this new form of cloud-based, live broadcast entertainment to be built on any of the top game engines and run on all major streaming platforms. 


We believe viewers love live events, love communal experiences, and love when their participation matters. We believe the Metaverse is coming, and we’re already helping build its foundation.


We exist to power the next generation of these experiences — across gaming, sports and TV.


Our rapidly expanding workforce is composed of veterans from the video game and broader technology industries, with offices around the world. The Genvid team is extremely diverse, forward thinking, creative, and collaborative. We solve thorny problems quickly, reinvent the rules when necessary, and take pride in blazing new trails with major partners in the tech, social media, film and television, and pop culture sectors.


Our Solution: 

Genvid Technologies is changing the face of the multi-billion-dollar livestreaming market through its proprietary technologies and related services, bringing real-time, interactive experiences to viewers of all kinds of broadcast content - even creating entirely new game-like experiences such as the recent Facebook Watch exclusive Rival Peak. With successive investment rounds in place, our well-funded company continues to grow quickly: we expect to triple in size over the next few years. Genvid’s clients include the biggest game publishers in the world, as well as video game engine creators, game consoles, streaming platforms, indie developers, Hollywood studios and other major IP holders.


Be part of the revolution of interactive broadcasting!


Technical Writer

As a technical writer, your goal is to help users work efficiently with the groundbreaking tools Genvid builds. With your solid knowledge of content management and technical communication best practices, you’ll use your curiosity and technical savviness to create compelling copy for your audience.


As a member of the Technical Communications team, the ideal candidate will interact with developers and fellow writers on a daily basis. Work very closely with the code, and will get familiar with the different use cases to create a realistic narrative in the completely new world that is the Metaverse.


Reporting to the Team Manager- Technical Communications the ideal canadidates task and responsibilites will include but not limited to: 


  • Research and synthesize complex concepts
  • Write and revise technical content
  • Organize topics to maximize information flow
  • Collaborate with peers and SMEs
  • Participate on sprints and publish documentation in sync with each release
  • Define terminology
  • Act as an advocate for an excellent user experience
  • Use authoring tools efficiently 


Qualifications and Education Requirements:

  • Fluency in French & English
  •  This role will partner with peers and colleagues in US therefore will require English Proficiency
  • Bachelor’s degree in technical writing or equivalent education and experience combination
  • 3+ years in technical writing and/or API documentation
  • Knowledge of Technical Communication industry’s best practices
  • Excellent English writing skills
  • Knowledge of Sphinx and/or MadCap Flare is an asset
  • Curiosity and willingness to acquire product knowledge and learn new skills
  • Ability to express complex technical information in a clear and concise manner
  • Excellent aptitudes in communication
  • Proficiency in French

Asset:

  • Knowledge and experience in the gaming, multimedia and/or web services industry 
  • Knowledge and experience of cloud providers like AWS, Azure and GCE
  • Creative problem-solving capabilities
  • Demonstrated success autonomously managing complex projects that require input from many stakeholders
  • Start-up Experience 


Genvid Holdings Inc and its subsidiaries is an equal opportunity employer. Genvid Holdings Inc and its subsidiaries makes reasonable accommodations and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genvid Holdings Inc and its subsidiaries conform to the spirit as well as to the letter of all applicable laws and regulations.

Thank You

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  • Location
    Montreal, Quebec
  • Department
    TechComm
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced